I know I'm necro-bumping an old thread, but no-one seems to have suggested this; I always assumed the person watching Travis at the end of the bad ending was Lisa. I'll admit there's very little that led to this conclusion; the person appears to be wearing red, and Lisa's uniform is red... I know it's a stretch, but I figure that she was watching the doctors sedate him and feeling sorry for him, or something... I guess it makes more sense for it to be a random cult member as people have suggested, but I can't help but feel "what's the point?" in inserting a random nobody (because everything has to mean something, right?

).